Modern healthcare is evolving, and so are the payment models. Many practices today are choosing to operate under a hybrid model, accepting both insurance and cash-pay patients. Whether you're integrating concierge services, offering packages alongside insurance visits, or transitioning to more private-pay offerings, you need a system that’s as flexible as your business model.
OptiMantra is widely recognized as the best EMR for hybrid practices, combining robust insurance billing capabilities with cash-pay flexibility in one intuitive platform. Here’s why providers across disciplines—from primary care to aesthetics and integrative medicine—choose OptiMantra to power their hybrid workflows.
One System, Two Models: Built for Flexibility
Most EMRs were built for either insurance or private-pay—not both. OptiMantra is different. It was designed from the ground up to support hybrid practices, giving you the tools to:
- Submit insurance claims and manage denials
- Create memberships, packages, and one-time services
- Process payments at time of service or invoice later by email or text
- Offer different pricing models for different patient types
You don’t need to manage two separate systems to run your practice, or cobble together workarounds. OptiMantra lets you do it all, seamlessly.
Insurance Billing, Simplified
OptiMantra includes built-in billing tools to support your insurance workflows:
- CMS-1500 and superbill generation
- Claim scrubbing and clearinghouse submission
- Eligibility verification and benefit checks
- ERA and EOB posting
- Detailed claims tracking dashboards
Whether you handle billing in-house or work with a third-party biller, OptiMantra ensures claims are submitted accurately and reimbursed efficiently.
Cash-Pay Ready: Memberships, Packages, and Promotions
For private-pay patients, you can easily offer:
- Prepaid service packages
- Monthly memberships - tied to services, packages or credits - with auto-billing
- Retail item and inventory tracking
- Discounts, coupons, and promo codes
- Gift cards
OptiMantra automates renewals, usage tracking, and reminders—freeing up staff time and providing predictable revenue streams for your practice.
Unified Scheduling and Intake for All Visit Types
Hybrid practices often have varied visit types—consultations, insurance-covered follow-ups, cash-only wellness sessions, or telehealth appointments. OptiMantra’s smart scheduling tools make this easy:
- Color-coded calendar by service or payment type
- Custom intake forms by appointment type
- Automatic reminders and easy online self-scheduling for patients
- Integrated telehealth for virtual visits
No matter the payer or the visit type, patients receive a smooth, consistent experience—and your staff doesn’t have to manage separate workflows.
Customizable Charting Across Care Models
Whether documenting a time-based insurance visit or a narrative wellness session, OptiMantra’s charting system adapts to your needs. Features include:
- Custom charting templates and layouts
- ICD-10 and CPT codes
- AI-assisted charting tools
- Clinical forms by specialty or service type
You can document efficiently while meeting medical necessity and insurance audit standards—or deliver personalized care without payer limitations.
Patient Portal, Messaging, and Payment Integration
OptiMantra includes secure, HIPAA-compliant tools that support both patient engagement and operational efficiency:
- Patient portal and mobile app for appointments, payments, and documents
- Automated invoice and receipt generation
- Secure text messaging as well as group broadcast announcements
- Real-time payment processing for co-pays, packages, and memberships
Patients can manage their care no matter how they pay—and your team can stay organized and compliant.
Built-in Support for Practice Growth
As your hybrid practice scales, OptiMantra grows with you. Multi-location support, team-based permissions, and detailed performance analytics help ensure every provider and admin has the tools they need to operate effectively.
And with a support team that includes former healthcare providers, you're guided by people who understand the reality of hybrid care.
Choose the Best EMR for Hybrid Practices
Whether you're already operating as a hybrid practice or planning to add a private-pay component, your EMR should help—not hinder—your growth. OptiMantra delivers everything you need to run a streamlined, profitable practice that meets the needs of all patients.
Start your free trial today and see why OptiMantra is the best EMR for hybrid practices.
